FAQ

What are your candles made of?

How long will it take to receive my order?

What if an item I want to order is out of stock?

Do you make custom orders?

Do you sell wholesale?

I need to make adjustments to my order - what should I do?

I received my order but there is a problem - what should I do?

How can I set up an account?

Help, I forgot my password!

How can I change my password?

How can I delete my account?

Do you have a retail location?

How is shipping calculated?

What locations do you ship to?

Where can I find discount codes?

Can I use more than one discount code on an order?

Do you have a Rewards Program?

How can I earn Trendie Points?

Can I use my Trendie Points to pay for shipping?

Do my Trendie Points expire?

What is your Cookies Policy?

What is your Privacy Policy?

What is your Return Policy?

What are your Terms and Conditions?